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Help to Claim Universal Credit

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Our Help to Claim team can support you in the early stages of your Universal Credit claim, from the application through to your first payment.

Universal Credit  is a benefit you can claim if you are of working age and on a low income or unemployed. It might be worth claiming Universal Credit if you are struggling to pay the bills, have recently lost your job, have a disability/are too ill to work, or you are caring for someone. 

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Our Help to Claim team can support you in the early stages of your Universal Credit claim, from the application through to your first payment.

 

This includes: 

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  • checking if Universal Credit is the right benefit to claim (and its impact on other benefits) 

  • assistance with completing the claim 

  • checking the impact of immigration status on your claim 

  • advising on support available while you wait for your first payment 

  • helping you to prepare for Jobcentre appointments  

  • checking your first payment is correct  

  • advice on how to challenge incorrect first payments. 
     

Our advice is free, confidential and impartial - get advice today.

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Our Help to Claim team has advised over

​

people across Merseyside​

10,000

£6,000

Maximising our clients' annual income by up to

Per annum

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Arek's Story

Arek came to Citizens Advice Liverpool for Help to Claim Universal Credit

 

Read more about how Arek was assisted in making his claim with the help of an interpreter.

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Elisa's Story

Elisa came to Citizens Advice Liverpool for Help to Claim Universal Credit

 

Read more about Elisa's entitlement to Universal Credit.

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