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General Advice 

Our General Advice team is at the core of our service. They will help you to find the answers you need to solve the problems you face. 

We're here for you. 

Whatever the problem, our General Advice team can help.

Our specially-trained advisers can help you find the answers you need in areas like:


  • Benefits 

  • Debt

  • Employment

  • Housing

  • Family

  • Immigration 

  • Discrimination 

  • Consumer rights

If your query requires more in-depth advice, they will refer you to one of our specialist services.

Did you know? 

Our General Advice service would not be possible without our team of dedicated volunteers.  Find out more about how you can join our fantastic volunteer team.

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Call our General Advice team on  

0808 278 7840

Calls to this number are free of charge.  

Find out more about our

Telephone Advice service.

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